Do NOT visit the clinic if:
- You have cold or flu symptoms
- You have been in contact with someone with COVID-19
- You have been overseas in the last 14 days
- You are in self isolation
We can help you make alternative arrangements if required.
When you arrive at the clinic:
Please call us and then wait outside or in your car. A staff member will come and see you in the car park and take the animal inside if needed. Please adhere to social distancing at all times adhering to the 1.5 m distance apart.
Our aim is to provide veterinary care for your pets for as long as we can, while reducing the spread of COVID-19. In order to adhere to government guidelines of social distancing, our services will all be car park consulting and/or a car park drop off and pick up service.
Contactless payment methods:
Please avoid paying with cash and use tap-n-go. We can also take over the phone payments.
Thank you for your co-operation. We recognise these changes might be inconvenient at times, but we do ask that you please understand the reasons for the changes and help us during this time.
Together, we can reduce the spread and impact on our community, and continue to provide care to your pets!
For southside After Hours Emergencies, the Animal Emergency Centre, Canberra is open from 6.30pm – 8 am Monday to Thursday and all weekend from 6.30pm Friday evening. The AECC is located in Yallourn Street, Fyshwick. It is fully staffed after hours and very well equipped. Phone 02 6280 6344.